FAQ


WHAT IS YOUR RETURN AND EXCHANGE POLICY?

Strictly no returns or exchanges unless there are defect(s) in the product(s) and it is brought to our attention within 3 business days from when the product was received.


DO YOU ACCEPT ORDERS PLACED OUTSIDE OF THE US?
Yes!


HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Between 3-5 Days for Domestic orders or 1-2 weeks for International orders due to high order volume and worldwide shipping.


CAN I CANCEL/CHANGE MY ADDRESS/ORDER?
If you decide you want to cancel/change your order email us as soon as possible. If your item has already been marked as shipped then it is too late for us to cancel/change your order.


WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept payment via Debit card, Credit card, VISA, Paypal, or Apple Pay. Have a question? E-mail us at Support@RefreshedShoeCleaner.com